JMR Software

Business Analyst

Position: Business Analyst – Intermediate to Senior Level

Overview:

We are looking for an experienced Business Analyst with strong expertise in Corporate and/or Commercial Banking, particularly within Trade Finance and Payments projects. The ideal candidate will have a proven track record of working with financial systems, managing vendor relationships, and delivering high-quality business analysis deliverables in complex project environments.

Key Responsibilities:

  • Analyse, document, and manage business requirements for Trade Finance and Payments initiatives.
  • Collaborate with internal stakeholders and external vendors to ensure alignment on functional requirements and system capabilities.
  • Support process improvements through business process engineering and optimization of current and future state processes.
  • Produce clear, comprehensive business requirements documentation and ensure timely sign-off of all project artefacts.
  • Utilize tools such as Jira and Confluence to track, document, and communicate project progress.

Required Experience & Qualifications:

  • Minimum of 5 years’ experience in Corporate and/or Commercial Banking, focusing on Trade Finance and Payments projects.
  • Hands-on experience with Payments and Trade systems (EFT, RTGS, Swift, Calypso, RIVO, DOKA, Tiplus, eTradeport, etc.) and vendor management (e.g., Surecomp).
  • Strong understanding of Structured Trade and Commodity Finance (STCF), particularly in cross-border financing of goods and commodities.
  • Deep knowledge of Payments and Trade products and services, including Domestic Payments, Cross-Border Payments, Letters of Credit, Foreign Bills of Collection, and Trade Guarantees.
  • Relevant tertiary qualification and business analysis certification/training (FTI, IIBA, MICTSETA, Advanced Business Analysis Programme, National Certificate in Business Analysis, CBAP, or equivalent).
  • Excellent analytical skills, with the ability to manage multiple requirements simultaneously and deliver results under tight deadlines.
  • Proficiency in electronic project management tools such as Jira and Confluence.

Preferred:

  • Experience in Business Process Engineering/Analysis, with the capability to perform both BA and PE roles, including process mapping and optimization.

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