Purpose of the Role
To manage and maintain the server, storage, and cloud infrastructure for the Africa region, ensuring alignment with group standards and risk/compliance requirements. This includes project planning, vendor oversight, incident response, infrastructure design, and policy development.
Key Responsibilities
- Lead planning and support for servers (Windows/Linux), cloud (Azure/AWS), and storage (NAS, SAN).
- Manage virtualization (VMWare, Hyper-V), backup systems (Veeam, CommVault), and HCI.
- Design and enforce infrastructure controls and security standards.
- Respond to and resolve high-priority infrastructure issues.
- Guide service providers and vendors, ensuring SLA delivery.
- Contribute to budget planning, reporting, and risk mitigation.
- Support IT projects and participate in strategic planning.
Key Skills & Tech Stack
- Dell, HP, Synology, VMWare, Microsoft, Veeam, CommVault, Azure, AWS, H3C, Huawei
- Strong understanding of enterprise infrastructure (server, cloud, storage)
- Risk & compliance awareness, incident management, strategic planning
Preferred Experience
- 7+ years in IT; 5+ years in enterprise infrastructure roles
- Project management exposure (Agile & Waterfall)
Education & Certifications
- Bachelor’s Degree in IT or Systems Engineering
- Certifications: A+/N+, CCNE/MCSE/MCP, ITIL 4.0, Azure/AWS Architect, Backup/Storage certs
- Security certifications a plus