The purpose of this job is to establish an in-region, Africa, capability to develop, recommend, and administer policies, procedures, risk management, testing, audit efforts, and the enforcement of controls for server, cloud, and Storage hardware & software components, consistent with client’s established practices, work quality requirements and stated directions.
Network Infrastructuer:
Network Infrastructure
- Servers, Cloud, and Storage infrastructure is defined as server hardware whether in singleton or HCI (hyperconverged infrastructure) and server related software e.g. Windows & Linux OS, Virtualised Software like VMware (including vSAN and relevant replication technologies) and HyperV, Storage is drive based storage hardware for the aforementioned server infrastructure e.g. NAS and SAN’s and includes backup hardware e.g. tape libraries, on-premise backup storage, and Cloud denotes Azure and AWS cloud concepts, architecture and methods.
- In collaboration with management, plans, organizes, leads, administers, and evaluates the projects and activities of Africa region server, storage and cloud infrastructure function.
- Responds to high-priority and/or highly complex server, storage and cloud infrastructure incidents and helps troubleshoot and correct infrastructure-related problems, in collaboration with service providers.
- Provides guidance on design, implementation, administration (where applicable, security standards related to all server, storage and cloud infrastructure components), and enforcement of infrastructure controls to Virtual Environments (VMWare/Hyper-V), Backup Systems (Veeam & CommVault), server HCI (Hyper Converged Infrastructure) and stand-alone hardware, Microsoft Active Directory, IP Telephony, and M365 & AWS.
- Evaluates risks and designs controls to manage risks. Documents and reports control failures and gaps to stakeholders. Provides remediation guidance and prepares management reports to track remediation activities.
- Provides technical leadership and guidance of server, storage and cloud infrastructure control implementation.
- Remains current on server, storage and cloud infrastructure, and said concepts/methods/architecture, management and technological advancements.
- Evaluates server, storage and cloud technology and current and future infrastructure-related requirements and develops or recommends technical and operational solutions to enhance Africa Region mining assets/sites infrastructure capability.
- Oversees the work of service providers and/or contractors and maintains vendor partnerships.
- Actively participates in strategic planning and leads tactical planning to coordinate the delivery of products and services. Provides project management for applicable server, storage and cloud technology deployments.
- Participates in the development and administration of section budget; implements and allocates resources following budget approval; approves expenditures.
- Serves in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding server, storage and cloud technology services, programs, areas of opportunity, and/or other pertinent information as appropriate.
- Performs other duties as assigned.
Safety, Health, Environment and Community (SHEC):
- Always demonstrate safe behaviour and comply with the site & region standards and procedures in SHEC.
- Promote awareness of SHEC practices and imbed a safety culture.
- Demonstrate effective performance in achieving agreed SHEC goals that support the department site and company standards.
- Report all SHEC incidents.
- Demonstrate leadership IN SHEC through personal behaviours and conversations.
Skills:
- Skill in creating policies that reflect server, storage and cloud infrastructure objectives.
- Skill in determining how server, storage and cloud infrastructure components should work (including its resilience and dependability capabilities) and how changes in conditions, operations, or the environment will affect these outcomes.
- Skill in evaluating the trustworthiness of the supplier and/or product.
- Ability to apply techniques for detecting (pro-actively and reactively) server, storage and cloud infrastructure related issues.
- Ability to integrate server, storage and cloud infrastructure requirements into the acquisition process; using applicable baseline infrastructure controls as one of the sources for infrastructure requirements; ensuring a robust software/hardware quality control process; and establishing multiple sources (e.g., delivery routes, for critical system elements).
- Ability to identify critical server, storage and cloud infrastructure components with information communication technology that were designed without network infrastructure considerations.
- Understand and practically used equipment and software from manufacturers like Dell PowerVault, PowerEdge, Synology, HP, AWS, Azure, Microsoft, Veeam, VMWare, CommVault, H3C, Huawei.
Knowledge:
- Applicable network management, governance, and compliance principles, practices, laws, rules and regulations.
- Comprehensive multi-layered technologies and defence strategies for server, storage and cloud infrastructure components.
- Server, storage and cloud systems auditing, monitoring, controlling, and assessment process.
- Risk assessment and management tools and methodology.
- Incident response management.
- Server, storage and cloud systems and processes, data architecture and processes, protocols, infrastructure, engineering, and operations.
- Strategic planning and project management principles.
- Cyber and cloud security standard frameworks, architecture, design, operations, controls, technology, and solutions for the mentioned infrastructure components
Professional Certifications:
- A+, N+
- CCNE, MCSE, MCP or related certification
- ITIL 4.0
- Azure/AWS Cloud Architecture Certifications,
- Storage Certifications
- Backup Certifications
- Security certifications, preferred but not required
Education:
- Bachelor’s Degree in Systems Engineering, Information Technology, or related discipline.
Experience:
- 7+ years’ experience working in IT.
- 5+ years working with enterprise server, storage and cloud infrastructure and its components.
- Mining industry experience preferred but not required.