Senior Organizational Change Management/Transformation Specialist
We are looking for an experienced Organizational Change Management professional to support a strategic payments transformation programme within a highly regulated environment.
What We’re Looking For
- Minimum 8 years’ experience in Organizational Change Management, supporting enterprise transformation programmes.
- PROSCI or another recognized Change Management certification is preferred.
- Strong experience in:
- Stakeholder engagement and management
- Communication strategies
- Change impact assessments
- Business readiness
- Training and user adoption
- Change planning and transition management
- Programme coordination and governance
- Exposure to payments and transformation programmes is highly advantageous.
- Preference will be given to candidates with experience in banking, financial services, payments, digital transformation, regulatory delivery or technology-enabled change.
Responsibilities
- Support the Programme Manager and Work Package Leads with integrated delivery coordination, requirements management, critical-path monitoring and dependency management.
- Develop and coordinate change plans, readiness activities and stakeholder engagement.
- Monitor programme dependencies, risks, issues and actions, escalating critical matters where required.
- Ensure adherence to programme governance, approval gates and change-control processes.
- Maintain programme schedules, work-package plans, milestone trackers, RAID logs, dependency registers, decision logs and action registers.
- Provide support for programme governance forums, including meeting coordination, agendas, governance packs, minutes, action tracking and follow-ups.
- Maintain accurate, audit-ready programme documentation and ensure appropriate version control and filing on SharePoint.
- Assist with preparation of Business Cases, requirements, process and impact assessments, cost estimates, executive reports, dashboards and presentations.
- Coordinate workshops, stakeholder engagements, interviews, readiness activities and communications across the programme.
- Support effective adoption and transition of programme outcomes across impacted stakeholders.