We are seeking an experienced PMO Specialist to support the effective operation of the Enterprise Project Management Office (ePMO). The role focuses on project governance, portfolio administration, reporting, methodology management, project controls and tooling to enable consistent, compliant and successful project, programme and portfolio delivery.
The successful candidate will provide governance oversight, support project teams, maintain accurate portfolio information and facilitate governance processes to improve delivery transparency and executive decision-making.
Key Responsibilities
1. Project Governance and Assurance
- Support the implementation and administration of the project governance framework.
- Coordinate project stage gates, governance reviews, approvals and decision forums.
- Monitor compliance with project management standards, policies and minimum evidence requirements.
- Maintain governance documentation, decision registers, action logs and project audit trails.
- Track governance conditions, exceptions and remediation actions.
- Support project health reviews and portfolio assurance activities.
- Escalate governance, control and compliance concerns where necessary.
2. Project and Programme Support
- Provide day-to-day PMO support to Project Managers and Programme Managers.
- Assist with project initiation, planning, monitoring, reporting and closure.
- Maintain integrated schedules, milestone trackers and portfolio reporting information.
- Track risks, issues, actions, assumptions, dependencies and change requests (RAID).
- Guide project teams in applying agreed methodologies and standards.
- Facilitate project status reviews and follow up on agreed actions.
- Coordinate cross-functional dependencies and delivery activities.
3. PMO Administration
- Maintain project, programme and portfolio registers.
- Support portfolio intake and project registration processes.
- Administer governance calendars, review cycles, reporting schedules and committee packs.
- Ensure project documentation is appropriately stored, version-controlled and accessible.
- Prepare dashboards, reports and executive decision-support packs.
- Maintain performance metrics and portfolio tracking information.
- Support portfolio meetings, steering committees and governance forums.
4. Methodology and Continuous Improvement
- Support the implementation and continuous improvement of the enterprise project management methodology.
- Maintain project lifecycle processes, templates, standards, playbooks and guidance materials.
- Provide practical guidance to project teams on governance and delivery standards.
- Promote consistent project classification, governance routing and assurance requirements.
- Identify opportunities to simplify and improve project practices.
- Contribute to lessons learned and continuous improvement initiatives.
5. PMO Tooling and Data Management
- Administer ePMO tooling platforms, repositories and workflows.
- Support integrated project and portfolio management tools.
- Maintain project metadata, governance records, reporting structures and master data.
- Support Azure DevOps-integrated project management processes and reporting.
- Assist with Power BI reporting, dashboard maintenance and portfolio analytics.
- Monitor data quality and the accuracy of portfolio information.
- Support automation, workflow and AI-enabled PMO initiatives to improve efficiency and insight.
6. Reporting and Portfolio Insight
- Produce regular project, programme and portfolio reports.
- Analyse performance trends and highlight emerging delivery risks.
- Support benefits tracking and value-realisation reporting.
- Prepare management and executive reporting packs.
- Provide portfolio health insights and recommendations based on available project data.
- Consolidate delivery, governance and portfolio information into a reliable single source of truth.
Key Outcomes
- Consistent application of project management standards.
- Accurate and timely portfolio reporting.
- Effective governance and stage-gate administration.
- High-quality project data and documentation.
- Improved visibility of project health, risks, issues and dependencies.
- Increased adoption of ePMO methodologies and tooling.
- Efficient governance forums and reporting processes.
- Enhanced delivery transparency and executive decision-making.
Qualifications and Certifications
Essential:
- Relevant tertiary qualification in Business, Project Management, Information Technology, Commerce or a related field.
Preferred/Desirable:
- Project management certification such as PRINCE2, PMP, CAPM, Agile, Scrum or equivalent.
- PMO certification or a Portfolio Management qualification.
Experience Requirements
- 3–5 years’ experience in a PMO, Project Support Office, Programme Office or Project Management environment.
- Experience supporting governance forums, steering committees and project reporting.
- Experience maintaining project plans, RAID logs, governance artefacts and project documentation.
- Experience with project management and collaboration tools, including Azure DevOps, Microsoft Project, SharePoint, Power Platform and Power BI.
- Exposure to portfolio management and enterprise governance practices.
- Financial Services or Insurance industry experience is desirable.
Key Competencies
Technical Competencies:
- Project governance and assurance.
- PMO administration and portfolio reporting.
- RAID management and project lifecycle management.
- Project controls and governance documentation.
- Azure DevOps.
- SharePoint and Power Platform.
- Power BI reporting and dashboard maintenance.
- Data quality management and portfolio analytics.
Behavioural Competencies:
- Attention to detail and accuracy.
- Planning and organisation.
- Stakeholder management.
- Analytical thinking.
- Communication and presentation skills.
- Continuous improvement mindset.
- Customer service orientation.
- Problem-solving abilities.