Key Performance Areas:
- Foster inter-departmental cooperation for professional excellence.
- Review client needs, satisfaction, and service delivery through reports and forums.
- Build and maintain a network of internal and external expert resources.
- Represent the brand in professional networks, ensuring membership retention.
- Manage cash flow in operations.
- Provide information for investment decisions and monitor performance.
- Analyze credit control financial information and address risk areas.
- Ensure budget compilation and management.
- Create and maintain best practice policies.
- Implement communication methods for understanding changes.
- Track, document, and display best practice efficiency.
- Provide advice and training as required.
Maintain Expertise Level:
- Contribute to professional bodies, publish articles, and maintain specialist accreditation.
- Own improvement activities within the division’s operational model.
Position Specific Outputs:
- Actively manage financial performance and regulatory compliance.
- Drive collaboration with AfroCentric group companies for synergies.
- Lead digital evolution for an enhanced member and provider experience.
- Entrepreneurship: Continuously improve customer experiences.
- Ownership: Make critical decisions for AfroCentric and customers.
- Credibility: Lead with integrity, trust, and external insights.
- Collaboration: Build work-related networks, share knowledge.
- Influence: Engage with customers and colleagues for organizational welfare.
Knowledge, Skills, and Attributes:
- Anticipates Customer and Market Needs.
- Knowledge and compliance with relevant legislation and regulations.
- Communication, Computer Technology, and Executive Business Writing Skills.
- Forecasting, budgeting methodology, and financial acumen.
- Development of financial models and interpretation of statements.
- Qualifications: Qualified Chartered Accountant (SA)
- 10 years experience in the Medical Schemes industry
- Critical knowledge of IFRS (International Financial Reporting Standards) statements and their application
- Strong exposure to financial instruments
- Experience in dealing with the Board of Trustees, Audit Committee, and Scheme’s Executives
- Ability to manage a large volume-driven department