Job Purpose:
As an Implementation Project Manager, you will support the planning, coordination, and execution of client implementation projects. You’ll work closely with cross-functional teams to ensure timely delivery, client satisfaction, and continuous improvement of project processes.
Key Responsibilities
- Assist in managing end-to-end implementation projects for new clients or internal systems
- Coordinate project timelines, resources, and deliverables under guidance from senior PMs
- Communicate effectively with stakeholders to gather requirements and provide updates
- Track project progress using tools like Jira, SmartWorx, or MS Project
- Identify risks and escalate issues to senior team members
- Support documentation of project plans, meeting notes, and post-implementation reviews
- Collaborate with technical teams to ensure solution alignment with client needs
- Participate in testing, training, and go-live activities
Qualifications & Skills
- Bachelor’s degree in Business, IT, Engineering, or related field
- 4 – 8 years of experience in project coordination, implementation, or client-facing roles
- Strong organizational and time management skills
- Excellent written and verbal communication
- Familiarity with project management methodologies (Agile, Waterfall)
- Proficiency in MS Office; experience with project tracking tools is a plus
- Problem-solving mindset and eagerness to learn
Preferred Attributes
- Detail-oriented with a proactive attitude
- Comfortable working in fast-paced environments
- Ability to manage multiple tasks and adapt to shifting priorities
- Team player with a customer-centric approach